Our Legacy - Since 1880 Our customer today becomes part of our sales force tomorrow - sharing both the positive and negative experiences they've had with us. Therefore, we view every transaction as a long-term commitment. It's our moral challenge to see that in every business transaction, both parties have benefited, and both parties are totally satisfied. Since 1880, Argens has relied on this principle. The Customer Is Our Most Important Asset The customer is not dependent on us. We are dependent on them. A customer is not an interruption of our work - they are the purpose of it. We are not doing the customer a favor by serving them, they are doing us a favor by giving us the opportunity to do so. We Support One Another We are part of a team, each with our own strengths, abilities, weaknesses, and sensitivities. We are accountable to one another. As part of this team, we are responsible for the success of each other. If the team succeeds, I succeed. We Provide Opportunities, We Reward Effort We reward individuals who produce very satisfied customer. We hire individuals who; work as a team, have excellent technical ability, and are self motivated. We develop individuals to be the best in our trade. Quality Begins With Me We pride ourselves on being organized, effective and timely. Planning and organization leads to high quality work; high quality work is the foundation of customer satisfaction. Customer satisfaction is the foundation of long-term profitability. We will never be; "Too busy chopping wood to sharpen the ax." We Support Our Community We recognize the need to support our community by donating our time to activities that enhance our community.